FAQs

We are working in-network with most insurance, if you are uninsured or underinsured (no acupuncture coverage) you qualify for our Financial Assistance Policy.

• Chronic pain
• Acute pain
• Stress/Anxiety
• Musculoskeletal disorders
• Arthritis
• Fibromyalgia
• Women’s health
• Fertility
• Diabetes
• Headache & migraines
• Post-stroke syndromes
• Insomnia & depression
• Hypertension
• Digestive disorders
• Cancer management
• Allergies & asthma
• Colds & influenza
• Immune system disorders
• Smoking cessation
• Other Addictions
  and more – ask us!

Treatment time is generally 45 minutes, though it can be shorter if you need, just let us know at the beginning. After treatment, most people feel refreshed and energized, while other people don’t feel anything until the next day. There is no right or wrong experience with your own healing.

It’s quiet and comfy. Our clinic is a large open space with clusters of comfy reclining chairs. Music and soft lighting are used as a backdrop to promote relaxation. In whispers we ask a few questions about what you are experiencing. We use points primarily on your arms, hands, lower legs, feet, scalp and ears. After needle insertion, you may have a blanket while you rest.

Not really. Most of our patients find the experience very relaxing and are able to fall asleep soon after the insertion of the needles. We use sterile, single-use, disposable needles. These needles are very different from those used in other medical settings for injections and lab work. They are very fine and have a hair-like appearance.  After the initial poke, most people describe the feeling as heavy, tingly, electric or nothing at all.

The easiest way to explain it is that acupuncture points stimulate your nervous system to tell your brain to heal certain areas. MRIs have shown that certain acupuncture points stimulate very specific areas of the brain. We gently place very thin needles in specific places. This allows the body to relax and self-regulate. Acupuncture activates the body’s natural healing mechanisms and triggers the same responses that would be activated after any illness or injury.

Nope. It’s not magic, though it seems like it is to a lot of our patients! Acupuncture is a time-tested medicine that has been around for thousands of years. At one point, not that long ago it was the main and only medicine available in Asia. It works whether you believe in it or not.

No. Never. All of our needles are sterile, single-use, disposable needles. Once needles are removed they are disposed of in the biohazard containers you see around the room and never seen again.

More often than not Community Acupuncture involves groups of people napping. As a result, we are a pretty “snore friendly” environment. We have ear plugs for those who need it, however, you may also choose to bring your own music and headphones to listen to during your treatment.
We have pillows and blankets, or if you prefer, you may bring your own.

It’s best not to have either an empty or an overly full stomach before a treatment, but If you show up hungry we have snacks for purchase. Always stay hydrated, but you may want to use the restroom before the needles go in.

Bring all your personal items with you into the treatment room, we have bins for you to store it next to your recliner during your treatment. Please keep your shoes on until you are sitting in the recliner.

Please stay clothed! While there may be times we need to access points on the upper leg or arm — when it is best to wear loose fitting shorts and a t-shirt — usually wearing pants that are easily rolled to the knee and a loose fitting shirt with sleeves that can be rolled up works perfectly for us.

Appointments are encouraged and because we have appointments available every 10 minutes we are often able to fit you in. However, community acupuncture works best when we work as a community and it helps us at Rooted if we know who to expect, when. With that said, if you want to try to come in, but your schedule is in flux for the day, please check our online schedule, where you will be able to determine our least busy time to pop in as a walk-in with minimal wait.

In community acupuncture it’s all about you. At the first appointment we will probably chat a little longer, but once the needles are in it’s up to you. Most people like to rest with the needles in for 45 minutes but you can leave them in for as little as 20 and still get good results. If you need to be woken up at a certain time, just let your acupuncturist know and she’ll be sure to wake you.